Prints are precious…and a little delicate.
- Lost Dove uses high-quality archival products including the best inks and finest papers on the current market because we want them to last longer than multiple lifetimes.
- Care must be taken when removing the print from the postage tube – we recommend you let the framer do this unless you are experienced in doing so.
- Once a photo has creased it cannot be repaired – it has to be replaced. The purchaser is deemed responsible for this damage and must cover the basic material costs of reprinting and resending. See Delivery and Returns for more information.
- The greatest care is taken to ensure no creases are caused to the print as it professionally packaged into the protective tube.
- The longer the print stays rolled inside the tube the longer it will take to flatten – get it framed as soon as possible. Less handling means less chance of DISASTER! (Please take care).
- Framing is recommended to protect your investment whilst being able to enjoy it everyday on your wall.
- It is recommended that you do not hang a photographic print in direct sunlight or in a position of high moisture content. This will give your beautiful print the greatest longevity, it’s important to care for your investment for future generations to enjoy.
- All prints come with a 3-month warranty. Refunds or replacements will be gladly given if the print is incorrect or flawed during manufacture see Delivery and Returns for full terms and conditions.
